Taking apart the usage data software options in the market

Published by DigitalRoute

If you want to offer usage-based pricing to your customers, there are several IT solutions you can choose. DigitalRoute’s recent podcast episode, “Taking apart the usage data software options on the market,” explores the strengths and weaknesses of different solution types. Here’s a quick overview. Unlike business models for one-time purchases and subscriptions, usage-based pricing requires that your business systems can process data about customer usage on a continuous basis. This usage data often comes in different formats, in real time, and from a number of systems and devices. IT solutions for usage-based pricing mainly focus on systems for integration, billing and usage metering. Here are five options to consider. 

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---------- 10,000+ 7,501-10,000 5,001-7,500 2,501-5,000 1,001-2,500 501-1,000 251-500 101-250 51-100 0-50

Which of these BUSINESS INITIATIVES best defines the NEEDs you have? *

---------- GROW the business through new business models and pricing, for REVENUE GROWTH GROW the business through new business models and pricing, for better CUSTOMER ENGAGEMENT GROW the business by understanding product or service usage, for a more PERSONALIZED OFFERING IMPROVE the business with accurate PARTNER SETTLEMENT and REVENUE SHARE processes IMPROVE the business by taking control of COMPLEXITY and DATA VOLUMES related to services IMPROVE the business by taking control of COMPLEXITY and DATA VOLUMES related to services PROTECT the business by ensuring accounting and billing are accurate, to ELIMINATE REVENUE LEAKAGE PROTECT the business by proactively identifying usage frequency, for satisfaction insights and to REDUCE CHURN PROTECT the business by providing all end-to-end data, for regulatory COMPLIANCE We don’t currently collect usage data

What is your timeline for implementing these scenarios? *

---------- 0-3 months 3-6 months 6-12 months 12 months +

How are you looking to manage your company’s usage data? *

---------- In-House Platform (Home-grown) My existing ERP system My existing billing system New billing system ETL tools and data lakes iPaaS or similar data integration tools Usage data management software Not looking to manage usage data. Other (please specify)

In-house, internally developed

In-house, build on public cloud services

In-house, consultant/SI built it for you

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